How do I create a Pelican Clean Account?
You’ll be invited to set up your account after you make your first booking via email. Once you’ve set up your account, you can login here.
Do you service my area?
If you live in Marin County, the East Bay, or select neighborhoods of San Francisco, we serve you! Feel free to check out our service area in more detail here.
Do you bring your own cleaning supplies, products and equipment?
Pelican Clean cleaners are equipped with safe, family and pet friendly supplies and a vacuum at no extra charge to you. Please let us know if you would like to provide your own special cleaning supplies by adding a note to your booking.
Can I request special tasks or extras?
Yes! Feel free to add any special tasks or requests when you book. If you’ve already booked, please log in to your account and add any instructions to your booking notes. Alternatively, you can contact us here and let us know.
How do you get into my house?
There are a few options. You can always let us in for each cleaning. Alternatively, you’re welcome to give our team a key for easy access. We store your keys safely and anonymously in our secure lockbox.
We are also happy to access an on-site lockbox or obtain keys from the front desk of your building.